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I just wanted to say "Thank you!" to you and Sam's Tours for an incredible vacation! We had a great time and we loved the personal attention given to us. Your tour guides were excellent. We particularly enjoyed the kayak tour with Sean and Jefferson. That was an amazing experience. Also the Jellyfish Lake/Rock Island Tour we did on the 16th. (Also an incredible experience!) I believe the boat captain was Ed. Your guides were so fun and great with children. I will highly recommend Sam's Tours to all our friends in Guam!
Jan. 15 , 2008

Amy S


Excellent dive masters & kayak tour - best of most places we have been!
Dec. 9-14 , 2008

Colleen B


Its entire ok for us, we will come back, Jade, Jim and all captains are great!
Dec. 7-14 , 2008

Jaime & Ivone G R


Dive team was excellent, bar staff very good, over all very good job!
Dec. 7-14 , 2008

Jason S


Bar & Restaurant very nice & everybody very friendly!
Dec. 7 , 2008

Anjanee S


I have been wanting to email Sam's Tours to thank you guys personally for the wonderful tours. Sam's Tours were so very helpful to us in Palau and we greatly enjoyed every tour we did. The tour guides are just fantastic, so easy to talk to and very knowledgeable about Palau. They taught us so much about Palau, more than we could have learned from reading books that’s for sure! The tours we did with Sam's were definitely the highlight of our holiday. Friendly staff, lovely people! Everything is great! Thank you again for making our trip to Palau the very best it could be.
Dec. 2-8, 2008

Lauren N & Aston


I generally just thought Sam's was a relaxing and mellow dive operator and I had a great time with great dives, the people in the office were great! And I enjoyed my class with Nick and Jade is an excellent guide!
Dec. 1-14, 2008

Colin C


Gear storage, staff on top of everything!
Dec. 1-6, 2008

Linda M


The general welcoming of the staff at all stations!
Dec. 1-6, 2008

David B


The grill, all the staff was polite and helpful!
Nov. 20- Dec. 3, 2008

Wolfgang M


Hard to see where you can improve as you already are VERY GOOD; the staffs are very good, helpful and friendly! Breakfast at Bottom Time was very well done on time, very good waitress.
Nov. 8-13, 2008

John R


Sam's Tours staffs were really friendly; you have a TOP CLASS DIVE CENTER, Thanks for everything!
Nov. 08, 2008

Timmy C


Thanks to you all for a fantastic time!
Nov. 08, 2008

Seamus F


Mahalo to Sam's Tours for a great introduction to diving in Palau. Special thanks to Daniel who not only was highly entertaining and personable, but was also very knowledgable about our dive sites. (Thanks again, Daniel for taking us to Jellyfish Lake!) It's easy to see why people come back year after year. Everything was like clockwork and all the extra amenities - shuttle service, internet access, bar, showers and dive shop - elevated the whole experience. Can't wait to get back to Palau!!
November 1-7, 2008

Aloha, Patrick & Ligaya


Kayaking and underwater video services were good, actually everything is good, Thank you!
November 2008

Linda & Pasi T


Palau is an awesome destination and I recommend its sites. I also found the service we experienced at SAM's was exceptional. The free 32% nitrox was a blast. With the super compact 80 litre twins I could dive 4 to 5 hours per day anywhere between 5 and 40 meters. The variety of schools of fish, sharks, Mantas, underwater topology, caves, wrecks and reefs kept me entertained underwater. My group of dive friends are amazing company and it really enhanced the trip. Our group of 5 to 10 divers had our own boat, we had a great dive guide JIM and very experienced driver JIMMY. I cannot wait to go back to Palau, we had heaps of other exciting dives, but its worth keeping some secrets. Just go dive and visit Palau if you get the chance.
November 2008

Peter T


Generally great staff all around Sam's!
Oct. 28, 2008

Gordon K


You provide a great service, kayaking, shuttle & nitrox course all excellent!
Oct. 25- Nov. 5, 2008

Steve S


Well organized company! Dive masters are excellent!
Oct. 25- Nov. 2, 2008

Jared H


Competent staff- always helpful, standard was high-hard to know if you can do better.
Oct. 10- Nov. 4, 2008

Mark R


Rock Island Tour & snorkeling after lunch!
Aug . 25 – 29, 2008

Don & Liz H


Sam's staff was super accommodating!!! Gave us a ride to medical clinic even for non diving issue! We will use Sam's again and recommend it to our friends!
Aug . 24 – 28, 2008

Greg S


Our Kayak Tour with TJ he was out standing, we had a lot of fun.
Aug . 24 – 26, 2008

Sarah & Jason C


Pick ups & lunch and also good having a bar at the end of the day!
Aug. 17 – 19, 2008

Tracey G


4X4 Land tour!
Aug . 16 - 17, 2008

Julie & Philippe S


Kayaking was great
Aug. 14 - 18, 2008

Marita W


Sean & Jefferson !
Aug. 13, 2008

Marvin S


Overall organization, anything I needed it was taken care of and just added to the bill, EXCELLENT!!!
Aug . 10 – 20, 2008

Wes G


The fun & atmosphere!.
Aug. 10 - 15, 2008

Steve V


Staff is great & friendly, we have no complaints!!! Thanks!!!.
Aug. 10 – 13, 2008

Ron & Jennifer S


Kayak Tour & Land tour is great!
Aug . 9 - 15

Andreas M


Tours made our trip ! Thank you so much!!! We will recommend you to all our friends.
Aug . 8 – 18, 2008

Sarah L


Kayaking !
Aug. 8 - 14, 2008

Ute C


Bar staff is wonderful & hard working ! TJ of Planet blue kayak tour is fantastic, very mature & knowledgeable. Office staff very polite & accommodating!
Aug . 7 - 13, 2008

Maria P


TJ- Kayak Guide enthusiastic, interesting, great guide and Sam’s Bar!
Aug . 6 – 15, 2008

Rosanna S



Kayak Tour fantastic, Rock Island Tour fantastic combo, Lalii and Harry were very helpful, considerate, easy going & fun! Also the front desk people (Cheryl, Ludy & Fawn were wonderful & helpful! Great customer service all around!

Aug. 4 - 8, 2008

Jennifer A & Pamela M


San Miguel at the BAR!
Aug. 4 - 8, 2008

Seth C


Kayak Tour & Land tour is great!
Aug. 3- 12, 2008

Andreas M


Accommodating Jellyfish Lake!
Aug. 1 - 3, 2008

Kristin M


Everything was fantastic. Dive shop, Kayak Tour & pick up service!
Jul. 28 – Aug. 3, 2008

W


Lalii's Kayak Tour was excellent, biology & flexibility.
Jul . 24 - 31, 2008

Ed & Mary Jo K


Grill!.
Jul. 24 - 29, 2008

Ayesha L


Bottom Time Bar & Grill!
Jul. 24 - 29, 2008

John S


Bar & personal touch !
Jul. 24 - 28, 2008

Claudine D


Lunch at beach.
Jul. 24 - 28, 2008

Welter D


Good accounting of my charges & attitude of service!
Jul. 24 - 26, 2008

Don H


Kayaking trip was excellent and Bottom Time Bar & Grill was great! Also Nick does a great camera work!
Jul. 17 - 21, 2008

Bryan E


Everybody extremely helpful and courteous and strives to please at all times !
Jul. 17 - 21, 2008

Gary E


Kayak Tour fantastic, Rock Island Tour fantastic combo, Lalii and Harry were very helpful, considerate, easy going & fun! Also the front desk people (Cheryl, Ludy & Fawn were wonderful & helpful! Great customer service all around!
Jul. 3 - 6, 2008

Jennifer A & Pamela M



Joedyn, Jim, Arson & Flavin (saw whaleshark & hammerhead).

2002, 2005 & 2008

Sally & Rey D


Very friendly staff and great atmosphere .Thank you!!
May 23-30, 2008

Robby Sicam



Kayaking, great equipment & free nitrox!
May 20-26, 2008

Robert & Diana S



All questions answered correctly and quickly.
May 20-26, 2008

Rex P


The friendly staff , Jason top guy sweet dude!
May 16-20, 2008

Stewart W


Daniel & the good fries at the bar !
May 14-18, 2008

Steve & Kit L



Daniel's attitude & knowledge of people & marine life, all around you are great !
May 13-17, 2008

Mike & Val H



Guide service was great !
May 7 - 16, 2008

John N



Everyone friendly & professional.
May 5-7, 2008

Jeff C


Perfect overall package, very nice & very friendly staff, also the breakfast is great!
May 4 - 15

Christian S


Blue Corner us the best dive of my short career – everybody is very friendly & helpful !
May 4-10
, 2008
John S



You have just treated me like a friend. All services have been very good !
May 4-10, 2008
Luis F



I liked everything well coordinated and all the staff very gentle !
May 4-10, 2008
Hector B



The nice attitude from all staff & organized environment !
May 3-10, 2008
Julie C



knowledgeable s taff.
May 2-5, 2008
Craig S



Beers/Food @ Bar !
May 2-5, 2008
Robert S



Arranging everything from Germany with Russelle, the courses with Joedyn and underwater photography !
May 1 - 16, 2008
Ralf P



Jim was knowledgeable about all species in the bay & reef area, staff very friendly & accommodating !
May 1 - 11, 2008
James H



Very polite & friendly staff!
Apr . 29 – May 5, 2008
Norman F


The consistent friendly, helpful and knowledgeable staff truly made my vacation (of course in addition to the awesome dives), additionally, the personal aspect of my training from OW to Adv OW and 5 specialties with Joedyn was phenomenal, he is an awesome instructor !
Apr. 28- May 13, 2008
Nick W



Thank you for a good holiday!
Apr . 23 – May 15, 2008
Elke W



Great Staff. Jason and Jake went above and beyond ! Great job!
Apr . 21 - 24, 2008
Terri D .



Bottom Time Bar & Grill, friendly help from all staff, very well organized/managed.
Apr . 19 - 25, 2008
John L



It was good to have JB & Mayumi to look after one boat !
Apr . 19 - 25, 2008
Jude A



Absolutely excellent, I had great expectations & they were exceeded !
Apr . 19 - 20, 2008
Joe O.



We met and dove with several staff. All members were great. Thank you ! Our trip was the best.
Apr . 19 - 20, 2008
Matt G



General help by all staff at all times !
Apr . 18 - 26, 2008
Col R

everything was fantastic. This was our honeymoon and we could not have asked for anything better ! Thank you! Ramil saved our trip by fixing my husbands regulator – he is fantastic!
Apr . 18 - 21, 2008
Mary M.



Great work ! Thanks for a great time.
Apr . 18 - 20, 2008
Jeffrey M.



Office staff accommodated every request, Dive masters Matsuo, Daniel, Jason best in the world, all boat captains were great, Harry was great boat captain and also great discussion on Palau Culture and history, keep it up !
Apr . 17 - 26, 2008
Robert K



Office staff very accommodating in arranging dives, transportation. All dive resort with PADI could learn from the staff at Sam's how to make a dive trip outstanding about customer service – this is the best in the world ! Also special thanks to Harry who took time to share Palauan culture and Daniel who took great pride and time in teaching us about the marine life. Thanks so much for a very memorable vacation! Sam - Take care of your great staff – they work very hard!
Apr . 1 7 - 26, 2008
Kathy K



Everything was wonderful especially the whaleshark & hammerhead !
Apr. 1 3 - 26, 2008
Maggie D



Joedyn, Jim, Arson & Flavin the finest ! Make us stay for 3 weeks
Apr . 1 3 - 26, 2008
Bill R



The food & internet
Apr . 4-11, 2008
James K



We had an amazing time all expectations were meet or exceeded !
Apr . 4 - 10, 2008

Michele D



Sam's Staff could not do enough, they were fantastic !
Apr. 4 & 5, 2008
Mark G



Free Just stay in business !
Apr . 3 – Apr . 9, 2008
Neil H



Free Nitrox & pick ups!
Apr . 3 – Apr . 8, 2008
Neil D



kayaking Tour - great ! Keep the winning formula!
Apr . 3 – Apr . 6, 2008
Kristyn W



Kind f riendly service, easy to talk to personal, had an awesome time!
Apr . 3 – Apr. 5, 2008
D H



Friendliness!
Apr . 3 – Apr . 5, 2008
Barbara S



Jim was great, G was great (if they need a job see me!)
Apr. 3-5, 2008
Shane M



Jim the dive master is the best I ever had and I've been all around the world diving!
Apr . 2 - 13, 2008
David K



Kayak Tour was very good.
Apr . 2 - 12, 2008
Pete R



Very flexible and friendly- Thanks ! Perfect dives!
Apr . 2 - 12, 2008
Brent & Kristin H



Jason was a great dive master I would recommend him.
Apr . 1 – Apr. 5, 2008
Jessen D



Help & support by the dive guides, plus very good critter spotting !
2004 & Apr . 9 - 15, 2008

Jill L

Jason was very accommodating to all of us, he's loyal to Sam's, knowledgeable & lot of fun !
Apr . 1 – Apr. 5, 2008
Brooke P



A local beer & some great food & company (Plus a sunset), Keep on doing it the way you do! I'll be back with my wife to share the great diving & place that Palau is.
Mar . 31 – Apr. 4, 2008
Matt O



Kayak trip, friendly service, atmosphere & food.
Mar. 29 – Apr. 4, 2008
Tracey G



Kayak Tour with Lalii (she's excellent ! And very knowledgeable)
Mar . 28 – Apr. 2, 2008
Bettina S



Lalii's kayak tour was just the best.
Mar . 25 – Apr. 4, 2008
Anthony C


The guides where great and boat captain excellent, enjoyed the whole experience, worked to make our experience wonderful.
Mar . 2 4 – Apr . 1, 2008
Brad D



Friendship. The service comes with a smile & from the heart Thanks!
March 07, March 09, Apr. 08, 2008
Pete C

I was in Palau between March 6 and April 23, 2008 during which period I had over 30 days of diving with Sam's. It was my trip #7 to this beautiful Micronesian state which has been one of my favorite dive destinations on different continents and oceans. I have been a full time traveller, mostly underwater, since 1999. I have no hesitation to recommend Palau to divers who have Asia in mind and Sam's Tours to those who will not accept anything less than a first class service. I wish to thank all the Sam's staff, especially Aireen & Russelle in the office, DMs Jason, JR, Harry, Matsuo & Daniel and boat driver Jimmy. They are the real professionals. See you folks again in November this year.
March 6 and April 23, 2008
Anthony Man



Fishing, Bar, everything was perfect!
Feb. 25 - 29 2008
Faramarz



The guides were great, Matsuo, JB & Jason, super service – office staff is great!
Feb. 25 - 29, 2008
Carter B



Aireen!
Feb. 24 - 29, 2008
Marie & Marc



Info from the guides!
Feb. 10 - 29, 2008
Doug & Judi



Aireen was incredibly accommodating, what at asset!
Feb. 18 - 28, 2008
Mary S



All of it was GREAT!
Feb. 20 - 27, 2008
Erica & Stacey M



Bar service!
Feb. 15 - 24, 2008
Rainer A



Kayaking, food, hot showers, we had a great time!!! Have rooms for rent right here.
Feb. 12 - 24, 2008
Sue & Jerry W



Boat drivers & dive guides are great at what they do! All of the staff remember your name and treat you well.
Feb. 12 - 20, 2008
Jen


kayaking, customer service, facilities, breakfast at dock, staff made trip wonderful. Helped accommodate all our divers needs!!! Move to Guam & Mainland US!!!
Feb. 16 - 18, 2008
Brent E



Guides were amazing
Feb. 15 - 18, 2008
Matt L



Very good staff communication
Feb. 16 -17, 2008
Lesley C



The help we received from the staff! Thank you and see you again. Keep up the great customer service!
Feb. 13 - 17, 2008
Lester & Dana



The whole experience including the social gathering after diving. Another wonderful experience, thank you!
Feb. 10 - 15, 2008
David B



TJ did a great job on our kayak overnight trip.
Feb. 9 - 15, 2008

David & Vivian M



Fantastic operation – Thanks very much!

Feb. 14, 2008
Andy M



Friendly staff, great bar scene, anything a diver needs, JR was the best!
Feb. 9 - 14, 2008
Michael J.



The whole thing!!!
Feb. 8 - 13, 2008
Viggo



Keep it like it is.
Feb. 6 - 13, 2008
Bruce & La Rhea



Overall efficiency and organization.
Feb. 2 - 9, 2008
Robert W



Friendliness of everyone after dives
Feb. 2 - 8, 2008

Jeff K


Everything! Thanks so much for help & dives, running a tab etc. – Amazing!
Jan. 26 - 28, 2008
Daphne R


Eclipse charter for 6 days is absolutely fabulous experience!
Jan. 24 - 31, 2008
Steve B



Customer service in the office.
Jan. 11 - 13, 2008
Dustin K

Excellent! Thanks and see you soon!
Jan. 11 - 13, 2008

Hiroyuki


The Friendliness & helpfulness of staff.
Dec. 31 – Jan. 7, 2008
M V


Ken & Gat were wonderful. Office staff was also great!
Dec. 30 – Jan. 4, 2008

Ryan K


Daniel was very entertaining. The office staff made everything very easy! Well done!.
Dec. 27 – Jan. 3, 2008

Ben C


Friendly staff, guides worked hard to provide best service.
Dec. 23 – Jan. 3, 2008
Dave & Kate



Matsuo went out of his way to provide me with a variety of dive opportunities, he was super and your office staff bent over backwards to accommodate my requests.
Dec. 25 – Jan. 2,
2008
Penny O


Everything! The staffs are the best – ever!
Dec. 30 – Jan. 1, 2008
Delwyn C



The friendly and accommodating staff! Everyone is nice, I had a great experience. THANK YOU!
Dec. 29 – Jan. 1, 2008

Cuauhtemoc V


Daniel was an excellent guide took us to great locations, guide me through difficult situation.
Dec. 28 - 31, 2008

Katey O



The flexibility and assistance of office manager in making reservations and placing us with desired dive guide, individual attention by dive guide Daniel.
Dec. 28 - 31
, 2008
Charley C



The friendly customer service! Everyone is extremely nice, bar food & service was wonderful. I felt like I was at home.
Dec. 28 - 31, 2008
Dawn C


Dear Dermot,

back  in chilly Hong Kong i'd like to say thank you for the great time i had in Palau and at Sam's Tours .

The girls (Lalii and Beverly) and the captain took me on a half day kayaking and snorkeling tour.

Never seen so many colourful fish in my life. Your guides took care of us excellently, provided lots of background information on the islands and it's sealife, birds and history. These islands are embracing you with their warmth and genuine friendliness from the very first moment. This is the best place i have ever been to. Your friendly staff seemed aware and of the uniqueness of their country and happy to share  Palau 's scenery with guests from other parts of the world.

I was lucky to bump into the right people one hour after I arrived in Palau . It was tremendous to join the big table at The Taj, get a lift to the Kramers and then listening to your recommendation on what to do the next day over a few pints of Red Rooster beer. It helped to get the best out of my one and a half day blitz tour. The snorkeling was excellent and i got hooked and must come back for more. As you will have guessed, i have not missed my flight, so I did see the stone money on Yap and got back to Hong Kong in time.

My project finishes after Chinese New Year, after that i will come back to Palau in early March. Hope to stay longer and do more tours. Maybe even learn some diving. Once again thanks to your excellent staff for their warm welcome and hope to see you again in March.

January 2008
Greetings from Hong Kong,
Haak


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